Shipping Policy

Shipping Policy – MontsRoast

At MontsRoast, we provide fast and reliable shipping across the United States. This Shipping Policy explains how we process and deliver your orders.

🚚 Processing Time

Orders are processed within 3 business days after payment is confirmed.
Orders placed on weekends or U.S. public holidays will be processed on the next business day.

📦 Shipping Methods & Delivery Times

We use trusted U.S. shipping carriers to ensure safe delivery:

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days

📌 Note: Delivery times may vary based on your location and carrier delays.
Delivery estimates do not include processing time.

📍 Shipping Coverage

We currently ship to all 50 U.S. states, including Alaska and Hawaii.
We do not ship internationally at this time.
We may not be able to deliver to P.O. Boxes for certain products — please provide a valid street address when possible.

💲 Shipping Costs

Shipping costs are calculated at checkout based on your address and selected shipping method.
Occasionally, we may offer free shipping promotions, which will be clearly advertised on our website.

📦 Order Tracking

Once your order ships, you will receive an email with tracking details.
Tracking updates may take up to 24 hours to appear.

❌ Delayed or Lost Packages

If your package is delayed, please check with the shipping carrier using your tracking number first.
If you need further help, contact us at help.montsroasts@gmail.com and we’ll assist in resolving the issue.
We are not responsible for delays caused by the carrier, weather, or incorrect shipping addresses provided by the customer.

📬 Contact Us

If you have any questions about our shipping policy, feel free to reach out:

📧 Email: help.montsroasts@gmail.com
📞 Phone: (929) 877-2700
📍 Address: 267 E 86th Street, Brooklyn, NY 11236